5 reasons to automate your recruitment agency back-office
Everywhere you look in life, automation makes things easier and saves on effort – from cars and coffee machines, to apps and Alexa. So why should your business be any different?
One of the challenges recruitment agencies face is the high level of admin involved in running your day-to-day operations. From chasing outstanding timesheets to creating accurate invoices, these tasks are essential, but they take up a lot of time.
This is where automation can really change the game for recruitment entrepreneurs. By embracing back-office technology, your agency can cut the time – and therefore the cost – of administrative tasks, and focus on growing your business.
Let’s look closer at some of the benefits that automation can bring to your recruitment agency…
Recruitment agencies invest so much time in processing contractor timesheets and creating invoices based on each of your submissions; time that could be better spent on other, more valuable business activities.
Back-office technology can transform this process by automatically collating timesheets submitted in any format – online, faxed or handwritten – in a single place, and matching those timesheets to client invoices.
Taking the time out of timesheet processing is only half the battle. Many recruitment agencies devote significant resources to processing contractor expense forms, which need to be checked, formatted and submitted as part of the client invoicing process.
Technology can change the game here too, by automatically integrating expenses with timesheets when you are creating invoices.
A good back-office platform will be able to categorise each expense and set rules on how they must be submitted – rejecting any claims that don’t follow the format. This way, the onus is on your contractors to get it right first time, rather than your staff having to follow up on incorrectly submitted claims forms.
Many hours are wasted each week by agencies chasing contractors who haven’t filed their paperwork correctly and on time. This is an area where tech can take the job out of your team’s hands.
Instead of arduous manual chasing, back-office software can automatically follow up thousands of outstanding timesheets with the click of a button. For a fraction of the effort, contractors will be able to correct and re-send their documentation, reducing the time it takes to receive all relevant materials and invoice your client.
One of the other great time-wasting activities within recruitment agencies is chasing invoices for payment. And, even more than missing timesheets, delays in invoice processing can have a significant impact on your business cash flow.
Like timesheets and expenses, technology can automate the follow up process for outstanding invoices, to help your business – and your contractors – get paid quicker. And more time plus better cash flow means you’ll have more resources available to invest in value-adding activities.
It’s easy to view recruitment technology as just a means of reducing your admin burden and speeding up everyday tasks, but it can also help you to better understand your business performance.
A good back-office software solution will include business intelligence reporting, which automatically pulls through the latest data, so you can get a complete overview of your company performance on a single dashboard.
With a real-time view of your gross margins and gross margin percentages, your agency is empowered to make even better business decisions.
ETZ’s back-office software automates key business operations to save your recruitment agency time and money. Book a demo to see the benefits of our platform for yourself.
“The service we have received pre and post-sale from ETZ has been amazing. There is no doubt we are saving time, making more money and, more importantly, creating more market..."Maranda McLaren
“The customer service and support was excellent and at each stage we had a named contact who was incredibly responsive, understood how the product worked on a practical day to..."Craig Barrass
The best way to see ETZ is with a quick online demo. We’ll show you how you can reduce paperwork and save up to 85% of your agency’s back office processing costs.
Simply fill in the form, or if you can’t wait give us a call on +61 1300 90 99 88 and talk to our friendly team.