Location: Fitzrovia, London
Salary: Negotiable
Position: Permanent
Years of Experience Required: Not Applicable

Job Description

ETZ Technologies is actively seeking a passionate Business Development Executive to increase new business. This role would be ideally suited to a Graduate/school leaver who has a passion for people and the thrill of selling!

The Role:

  • Being 1st line support for clients either by phone or Zendesk ticketing system and resolving their queries.
  • Escalating Support issues to 2nd Line Support/Developers if required
  • Delivering outstanding level of service to clients by ensuring queries are answered within given SLA’s
  • Building relationships with clients to ensure they feel they are receiving adequate help and support
  • Training clients on Timesheetz.net when required
  • Undertaking ad-hoc requests and tasking when required
  • Converse and interact professionally with clients as and when required

Skills and Attributes Required:

  • The legal right to work in the UK
  • Fluent in written and spoken English
  • Excellent written, verbal and telecommunication skills
  • A passion for software
  • Strong communication and relationship building skills
  • Ability to work independently as well as part of a team
  • Previous experience using a ticketing system would be beneficial

To apply for this job please send a CV and cover letter to hello@etzpayments.com

What our customers say

“We selected ETZ as it’s cost effective, simple to use & provides us with a fully scalable solution to allow us to grow. ETZ is simple to set-up, we deployed it..."

Richard Talbot

“ETZ demonstrated a perfect understanding of Ampersand’s needs. ETZ fully integrates with the systems that Ampersand already has in place without competing or conflicting. It proved competitive on price and..."

Leah Towers