Location: Fitzrovia, London
Salary: Negotiable
Position: Permanent
Years of Experience Required: Not Applicable

Job Description

ETZ Technologies is actively seeking a passionate Business Development Executive to increase new business. This role would be ideally suited to a Graduate/school leaver who has a passion for people and the thrill of selling!

The Role:

  • Being 1st line support for clients either by phone or Zendesk ticketing system and resolving their queries.
  • Escalating Support issues to 2nd Line Support/Developers if required
  • Delivering outstanding level of service to clients by ensuring queries are answered within given SLA’s
  • Building relationships with clients to ensure they feel they are receiving adequate help and support
  • Training clients on Timesheetz.net when required
  • Undertaking ad-hoc requests and tasking when required
  • Converse and interact professionally with clients as and when required

Skills and Attributes Required:

  • The legal right to work in the UK
  • Fluent in written and spoken English
  • Excellent written, verbal and telecommunication skills
  • A passion for software
  • Strong communication and relationship building skills
  • Ability to work independently as well as part of a team
  • Previous experience using a ticketing system would be beneficial

To apply for this job please send a CV and cover letter to hello@etzpayments.com

What our customers say

“We selected ETZ as it’s cost effective, simple to use & provides us with a fully scalable solution to allow us to grow. ETZ is simple to set-up, we deployed it..."

Richard Talbot

“The service from the company has also been exceptional mirroring our company values and customer service. We are informed regularly of improvements to the system to make it even smarter..."

Stacey Morrison