• Asia-Pacific talent acquisition and leadership advisory executive recruitment firm
  • Team of 25 operating out of offices in Sydney, Melbourne and Singapore
  • Whole of market permanent, contract and temporary placements with specialisation

Challenges

  • Address issues of speed and accuracy with payroll process
  • Grow contractor numbers without increasing speed and accuracy issues
  • Required timesheet solution with excellent integration capability

Solution

  • ETZ demonstrated excellent understanding of needs
  • Fully integrates with the systems Ampersand has in place
  • Competitive on price, quick to set up and an efficient and effective timesheet solution

Key Results

  • Payroll process faster and reliable reduced from one day to one hour
  • Staff and clients have adapted extremely well and make extensive use of the full feature set
  • Very scalable with one person able to run a significant number of contractors
  • Perceives ETZ as the online timesheets solution leader
  • Contractor payroll managed with ease and a source of competitive advantage

Background

Ampersand is a leading Asia Pacific talent acquisition and leadership advisory firm operating in Sydney, Melbourne and Singapore.

Established in August 2008 the company is led by a team of senior executive recruitment and search leaders who recognised a gap in the market. Ampersand Advisory launched in September 2013 and the Singapore branch also opened in September 2013, expanding the team of agency staff to 25.

The business addresses employment needs for permanent, contract and temporary placements across the whole of the market. It has developed specialisations in Marketing, Products and Strategy; Digital; Corporate Affairs; Sales & Business Development; Human Resources and Business Enablement. Recently it has commenced working with Local Government.

ETZ demonstrated a perfect understanding of Ampersand’s needs. ETZ fully integrates with the systems that Ampersand already has in place without competing or conflicting. It proved competitive on price and quick to set up and was the only true timesheet system evaluated that was efficient and effective.”

Leah Towers | Ampersand

The Challenge

The back office function at Ampersand used a 100% paper-based approach to timesheets which required staff to manually copy-key information into the payroll system. This made the entire payroll process slow and a little unreliable for contractors. The agency felt it needed to simplify the submission and approval steps for contractors and clients.

There were some specific issues with accuracy and untimely payroll. Both of these were directly related to the manual timesheet process. Copy-keying often introduces inaccuracies and manual processing is by nature slow. Growing the business would also grow these problems; Ampersand decided it needed a solution that would allow it to increase the number of contractors with ease.

The requirement was for a dedicated timesheet solution unbundled from any extras such as a payroll package. The agency already possessed excellent payroll capability through use of the Xero accounting package. It simply needed an online timesheet solution with the ability to integrate with the company’s existing front and back end systems.

The Solution

Ampersand identified ETZ as a possible solution after locating it on the partners section of the Xero website. ETZ demonstrated a perfect understanding of Ampersand’s needs and was able to convincingly show how ETZ meets them.

ETZ fully integrates with the systems that Ampersand already has in place without competing or conflicting. It proved competitive on price and quick to set up and was the only true timesheet system evaluated that was efficient and effective.

With ETZ the workflow now sees all timesheets electronically submitted. Once the approval process is complete payroll information is uploaded directly into Xero payroll as a draft. This means payroll now takes minutes rather than hours. Also contractor invoicing is now done through ETZ directly from the system, and the sales information sent to Xero.

ETZ was selected because it was the best solution for Ampersand. ETZ helps streamline Ampersand’s operations. The software supplements and strengthens the other systems allowing the business to bring together the best solutions in the marketplace to support back office operations.


The Results

The use of ETZ results in a much faster and reliable payroll process. Contractors and clients now have a much easier way of submitting and approving timesheets. One of the key outcomes of using ETZ is that the time allocated for payroll has reduced from approximately one day to one hour.

The agency’s staff have adapted to ETZ extremely well and make extensive use of the full ETZ feature set, including reporting. All clients have adapted well to ETZ, except where clients have an existing timesheet system in place that Ampersand is obliged to use.

One of the great strengths Ampersand identifies is that once set up and fully integrated with other systems, ETZ is very user friendly. The learning curve is not steep as the application is simple to master. Ampersand has found it to be very scalable, in the sense that one person is able to run a significant number of contractors.

Ampersand reports 100% satisfaction with ETZ. It perceives ETZ as the online timesheets solution leader and it allows customers to work with all the best SaaS recruitment platforms in the marketplace.

It also believes ETZ provides SME recruiters with the opportunity to have the best in back office systems. Ampersand finds the solution enables the contractor payroll to be managed with ease and provides a source of competitive advantage.

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What our customers say

“ETZ‘s capability of syncing to our other cloud based products we use, Xero and Keypay, has made the task of processing timesheets, exporting invoices and payroll to Xero and Keypay..."

Brett Bedwell | Director

“After a frustrating search speaking and meeting with a number of solution providers, I was really impressed when I met with ETZ. My experience with the product and services has..."

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